Find Me a Hotel.com Customer Care - General Questions about Airline Reservations

Can I fly one-way or to multiple cities?
Yes! Find Me a Hotel.com offers both one-way and multi-destination travel!

If you are requesting a multi-destination itinerary, you will be able to enter a maximum of five flights for up to eight passengers. Your multi-destination trip can either be an open-jaw or a circle trip.

How will I know my reservation is confirmed?
All existing reservations may be viewed at any time by accessing the My Trips section of our website. You will need your itinerary number and the e-mail address you entered during the request process. From here you can retrieve and print your itinerary (including confirmation of your purchase price) by clicking the printer icon on the top right of the page. This page serves as confirmation of your reservation and also your receipt.

If you do not find your booking in the My Trips section of our website, please contact us.

Why is the itinerary I want not available?
Because airline inventory is constantly changing, we are unable to guarantee the availability or price of any flight until the purchase is completed, especially during peak travel periods and major holidays.

At the time of your flight search, our display shows the lowest fare available from the airlines for the dates and times you requested ... but it is possible for someone else to purchase the last tickets at the quoted price or for the airlines to raise the price before you complete your purchase.

Please note, for some itineraries, if you requested a First or Business class seat, it may not be available on all or some of your flights because it either may not offered by your carrier or is not available on the type of aircraft your flight is operated on.

How do I confirm my seat assignments?
You'll need to call the airline directly. For contact information, please see our "Airline customer service telephone numbers" page.

On certain flights, the airline will allow our site to request seats on your behalf, but these are only requests, and need to be verified with the airline.

How far in advance can I make my airline reservation?
You can make a reservation for your flight up to 330 days in advance of your check-in date!

Things to know before you buy:

Before you buy an airline ticket through our web site, you should know that:

Most non-refundable tickets are non-transferable, nonrefundable and cannot be cancelled, refunded or exchanged. Once issued, airlines do not allow passengers to assign tickets to other people or change names on tickets.

If you decide to select your itinerary from a list of available fares, airline policies vary. If changes are permitted, many airlines require that the changes to your itinerary be made prior to the original date of departure, and will incur a minimum of a $100 change fee per ticket on domestic flights and $200 per ticket on international flights.

If you are able to make changes to your itinerary, your fare may be higher.

Here are some other helpful tips:

For security, all reservations must be made in the exact name of the person traveling. This must include complete middle names The name on the ticket must match your government-issued photo ID - nicknames cannot be used. If you use a suffix such as Sr., Jr., III etc. please be aware that this extension will be added immediately after your last name on your confirmation, e.g. Smith III. For international travel, the name on the reservation must be exactly as it appears on the traveler's passport.

Seat assignments will be made at the airport on the day of departure. For advance seat assignments, please contact your airline directly.

We will not sell tickets to unaccompanied minors under age 18. An adult (over the age of 18) must accompany persons under 18.

U.S. billing addresses are required for all ticket purchases.
U.S. delivery addresses are required for any paper ticket shipment.

If you're traveling outside the U.S., all travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries.

Purchasing an airline ticket does not guarantee a passenger's ability to enter the chosen country of destination, nor do we take responsibility for determining passenger eligibility enter any specific country.

Confirming Your Flight Status:

Since airline schedules change frequently, it is your responsibility to call the airline and confirm your flight status at least 24 hours before each departure.

If you need to contact your airline about your reservation, review your itinerary closely to determine which airline operates your flight. Click here for a list containing airline contact.

See Related Customer Support Pages in Find Me a Hotel.com:

• Customer Support - Airline Telephone Numbers

• Customer Support - Car Rentals

• Customer Support - Hotel Reservations

• Customer Support - Vacation Packages

• Make Hotel reservations

• Book Cheap Flights

• Book a Rental Car

• Plan Your Vacation

• Main customer Support page

Also See:

• Travel Advisories

• Obtaining a Passport

• Currency Exchange

• Our Terms & Conditions

• Our Contact Information

• Learn More About our Sister Sites

• Return to our Hotel Collection

Send us an email or give us a call. If you have any questions or concerns while making your travel reservation or need further assistance, please email us. We are also available by phone at 1-888-898-3628 for immediate assistance.